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WEDDING 
GUIDELINES

Thank you for choosing Dodmoor House to host your wedding celebrations. We are very excited about it and will do all we can to ensure the occasion is memorable.

 

Above all, we want to give you the flexibility to organise your day just how you want it to be. So please read on, as well as carefully checking through our separate terms and conditions, and contact us if you have any queries before signing the booking form.

 

We want to work closely with you over the coming months to ensure everything runs smoothly on the big day. We’ve therefore compiled this ‘welcome pack’ to assist.

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We will liaise with you closely over the coming months and will also contact you four to six months before your wedding date to organise a midweek date in the daytime to pull together all the details and finalise your day.

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We really want you and your guests to have a wonderful time at Dodmoor House. In fact, the most important guideline of all is to enjoy yourselves!

 

Thank you and congratulations!

Exclusively Yours
Yours will be the only wedding at Dodmoor House that day and there will be no other overnight guests there, ensuring that the venue is, indeed, exclusively yours. 
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Total Fee
We have agreed a total fee with you for your wedding, which includes VAT at the prevailing rate. It includes a £500 Booking Fee, which covers the initial stages of your wedding journey with us up to this point. The remaining amount is made up of a Wedding Planning Fee and a Wedding Venue Fee in equal parts.
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Wedding Planning Fee (for Classic and Signature packages)
 
Half of this Wedding Planning Fee is payable at your time of booking, and the second half is due one year before your wedding date (if you book within 12 months, then the full Wedding Planning Fee is normally payable up front).
 
This covers the comprehensive wedding planning service which we offer to you from the moment that you book Dodmoor for your special day, right up until your wedding day itself.
 
We are available for you to contact us by phone or email with any questions you may have, while we regularly update our website and social media pages to give you extra inspiration. We also host regular Open Evenings, which give you the chance to bring family/friends to the venue, chat to us about your plans and meet recommended suppliers. You are very welcome to attend all of them!
 
Around 2-3 months before your wedding, we will host your Day in Detail planning meeting on a midweek date in the daytime. This will be your chance to chat through your plans ‘in detail’ with your designated wedding coordinator, who will send you the in-depth notes from this meeting, contact your suppliers and liaise with you over the final couple of months to finalise everything.
 
As part of your Wedding Planning fee, we also undertake to ensure that the venue is kept updated and maintained to the same high standard as when you first looked round and fell in love with Dodmoor!
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Venue Fee (for Classic and Signature packages)
 
The Wedding Venue Fee is due two months before the big day and covers exclusive use of Dodmoor House as a venue for the date specified on the booking confirmation. It includes staffing of the bar, glassware and the supply of up to 120 chairs, as well as tables as set out in the plans which appear on our website in the ‘info’ section.
 
It includes a number of extra decorations that are kept updated on the ‘additional decorations’ section of our website (also found under the Info tab), but not those items available through Hire @ Dodmoor.
 
We should also stress that it does not include table linen or napkins, cutlery or crockery, or waitressing staff. These should be ordered through the caterer, who will be hired separately and directly by you. It also does not include any evening disco lighting or PA system, which would be provided by your supplier (or through the DIY DJ system if you choose to book this from us).
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Cancellation
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None of us want to imagine any scenario in which a wedding day can’t take place, but we need to at least set out all the ‘what ifs’ for you at this stage. They are also covered in our Terms and Conditions, which you should read carefully.
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As soon as your booking is confirmed with a receipt invoice emailed by us, you will have entered into a binding contract with Dodmoor House.
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You should be aware that the £500 Booking Fee is non-refundable in any circumstances (after the initial 14-day cooling off period has expired) as it is for services already provided before your time of booking.
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If you were to cancel the wedding for any reason, the Wedding Planning Fee (which is payable in one or two instalments) could be refunded for any months in which you hadn’t yet received the potential benefits of this service.
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So if you booked the venue 18 months in advance, and cancelled after six months, you would have used 6/18ths of the wedding planning fee (33%). In this case you would have paid 50% of the Wedding Planning Fee already, we'd therefore refund the remaining 17% of the total Wedding Planning Fee.
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If you booked the venue 12 months in advance you would pay 100% of the Wedding Planning Fee initially.  If you then cancelled after six months, you would have used 6/12ths of the Wedding Planning Fee (50%) so there would be a 50% refund of this fee possible.
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If you booked the venue 24 months in advance and cancelled 18 months later, you would have used 18/24ths of the wedding planning fee. In this case you would have paid the full Wedding Planning Fee in two instalments, so a refund of 25% of the total Wedding Planning Fee would be due.
 
Please note that the Wedding Planning Fee is not calculated on the specific amount of visits, phone calls or emails that have been dealt with in that time, it is worked out on a monthly basis (just as the price of a gym membership does not vary according to the number of gym classes you attend) as we are available all of the time to help you and each wedding ultimately takes the same amount of detailed planning.
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If we were to re-sell the date to another couple after your cancellation, we regret that this would not affect the amount of refund that we could offer to you (as the Wedding Planning would have already taken place).
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Any remaining amounts – such as those relating to drinks ordered and consumed on the day - must be settled on the day after your wedding, before checking out. Late payment costs will otherwise be incurred.
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Please read the Terms and Conditions carefully to see the specific clauses relating to ‘Force Majeure’ events which prevent a wedding from taking place, such as with covid-19, but please we would initially look to find a postponement date for you within 11 to 12 months of your original date (albeit normally with some flexibility needed on a different day of the week or month of the year).
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Standard Bookings
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All standard bookings (booked before August 2025) will include a no corkage fee period lasting from the end of your wedding ceremony (or arrival from church) until the end of the meal/speeches (for a maximum period of four hours). No free drinks are included within these bookings and the pay-bar will be open exclusively before a ceremony and for your evening party (as well as by request in the daytime).
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Classic/Signature Packages
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All new Classic midweek packages (booked from July/August 2025 onwards) will include a 90-minute Sapphire drinks reception package for all daytime guests.
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All new Signature Friday packages (booked from July/August 2025 onwards) will include a 90-minute Ruby drinks reception package for all daytime guests, and a free decorative (non-food) Hire at Dodmoor item of your choice.
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All new Signature Saturday packages (booked from July/August 2025 onwards) will include a 90-minute Diamond drinks
reception package for all daytime guests, and a free decorative (non-food) Hire at Dodmoor item of your choice.
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Deluxe all-inclusive Packages
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All new Deluxe all-inclusive packages (booked from July/August 2025 onwards) will include:
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:: An arrival drink of a glass of bubbly, beer or soft drink starting from one hour before and lasting up to 30 minutes before the wedding ceremony (when drinks service must stop due to registrar rules)
:: Drinks reception (Ruby package for Fridays, Diamond package for Saturdays) lasting up to 90 minutes
:: Three-course wedding breakfast - with a £70 per head allowance for up to 100 guests (a discount of £70 per person under 100 will be applied to your final balance payment). Upgrades over £70 per head will need to be paid directly to your caterer
:: Meal drinks (Ruby package for Fridays, Diamond package for Saturdays) for a maximum of 2 hours (including the time taken for moving through to take your seats)
:: A glass of bubbly (or soft drink) for speeches for the day guests
:: A tea and coffee buffet for 45 minutes after the meal/speeches
:: Evening guest arrival drink of a glass of bubbly, beer or soft drink to be served for 45 minutes after their invited arrival time
:: Dodmoor evening food package (your choice of Hog Roast, Burger Bar or Toastie Shack) along with full Treat Wall
​:: All (non-food) Hire at Dodmoor items
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Please note that in the Deluxe package, the £1,000 caterer deposit and £500 deluxe package deposits are both also non-refundable (along with the £500 booking fee).
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Deluxe Package Payment Fees
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:: £500 booking fee - due on booking - this is non-refundable and due to secure the date when booking the date
:: Initial planning fee - due on booking - this covers our initial help in planning your wedding and is also due when booking the date
​:: £1,500 caterer deposit and Deluxe deposit - due within 3 months - this is a non-refundable payment to secure catering services (your choice of caterer should be made within 3 months of booking Dodmoor House) and Deluxe package items, including drinks, hire items and evening food
:: Second planning fee - due one year before - the second half of the wedding planning fee is due one year ahead of your wedding
:: £1,000 catering admin fee - due 6 months before - this is a non-refundable payment for the caterers work in planning your wedding
​:: Venue fee - due 2 months before - including the hosting of your special day
​:: £5,000 daytime catering balance - due 2 months before - A £70 credit will be applied to this figure for guest numbers below 100 estimated 2 months before. Final guest numbers need to be confirmed at least 1 month in advance and any adjustments can then be made
:: Deluxe package balance - due 2 months before - includes balances for drinks, hire items and evening food
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Wedding Insurance
We would strongly recommend that you take out a wedding insurance policy for your own peace of mind.
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Terms and conditions
Please read our attached terms and conditions carefully and be aware that in signing the booking form, you agree to be bound by not only the terms and conditions, but also the contents of this welcome pack. Please ask us if you have any questions or concerns.

Third Party Services
Our recommended list of local contacts on our website - https://www.dodmoorhouse.co.uk/suppliers - is designed to help you, although you must appreciate there is no contractual liability between us in respect of any third parties, such as caterers, photographers and DJs.
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While we are happy to make recommendations in good faith, you must satisfy yourselves about the services they offer before you enter into any contract with them. Payment terms in respect of any third party services will be as agreed between you and the relevant third parties.

TERMS & 
CONDITIONS

You can download these here.

PRIVACY
POLICY

Dodmoor House is committed to protecting the privacy and security of the personal information of both our clients and any suppliers we work with.​

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This privacy policy describes how we collect and use personal information about you during and after your relationship with us, in accordance with the General Data Protection Regulation (GDPR).

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The Company is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

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Dodmoor House may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

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How we collect contact details:

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We may collect your details in the following ways:

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Clients

  • When you use our website to download a brochure or arrange a viewing

  • When you enquire directly with Dodmoor House via email, social media, telephone or in person

  • When you enquire through a third party website and your contact details are passed onto us

 

Suppliers

  • When a client sends us your details in relation to your wedding or event

  • When you contact us directly in relation to a wedding or event

 

Dodmoor House is committed to ensuring that your privacy is protected.

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Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.​

 

What details we may collect

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We may collect the following information:

  • name

  • contact information including email address and telephone number

  • demographic information such as postcode

  • marital status, religious beliefs and sexual orientation

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Security of your data

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We are committed to ensuring that your information is secure.

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We have put in place measures to protect the security of your information. Third parties will only process your personal information on our instructions and where they have agreed to treat the information confidentially and to keep it secure.

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We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees and other third parties who have a business need to know.

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We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

 

How we use cookies

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A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

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Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Data sharing

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We may share your data with third parties. We require third parties to respect the security of your data and to treat it in accordance with the law.

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Why might you share my personal information with third parties?         

        

We will only share your personal information with third parties where we feel it will provide you with a better overall experience at Dodmoor House. We will only share your information with recommended suppliers who we think will provide you with a service you are looking for.

In the case of suppliers we may share your personal information in the following ways:

 

  • On our website in which you have consented for us to share with users

  • Sent to couples in cases where we recommend your services

  • On social media to promote our working relationship

  • In direct marketing emails when we invite clients to open evenings

 

Which third-party service providers process my personal information?

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"Third parties" include our recommended suppliers, any other suppliers you may book to provide a service to your wedding day or event or third party websites in which we advertise with.  

 

How secure is my information with third-party service providers and other entities in our group?

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All third-party providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow third-party suppliers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

 

 

What about other third parties?

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We may share your personal information with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal information with a regulator or to otherwise comply with the law.

 

 

Links to other websites

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Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

 

What we do with the information we gather

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We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping

  • We may periodically send promotional emails about open evenings which we think you may find interesting using the email address which you have provided

  • We may send your contact details onto our recommended suppliers, only if you have booked a wedding or event with us and if we feel it is in your interest

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How we expect you third parties to keep personal information

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We only send a client’s personal information to a third party if it is in their interest and we only do this if we have the consent of the client to do so. When personal information is obtained from our clients we expect the information to be treated in accordance with our privacy policy and for third parties to make their privacy policy clear to the client.

 

 

Using Dodmoor House’s personal information

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We are happy for you to share our personal information in the following ways:

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In the case of clients:

  • With third parties who are relevant to your wedding or event

  • With third parties who may have interest in our business

 

In the case of suppliers:

  • With clients who you feel could benefit from our services

  • On social media or your website to promote our working relationship together

 

 

Retaining your personal information

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Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

 

 

Controlling your personal information

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You may choose to restrict the collection or use of your personal information in the following ways:

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  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at weddings@dodmoorhouse.co.uk

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  • You may request details of personal information which we hold about you under the GDPR. If you would like a copy of the information held on you please write to weddings@dodmoorhouse.co.uk. You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

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  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect

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  • If you would like us to delete any personal information we may be retaining, please email us at weddings@dodmoorhouse.co.uk and we will securely and permanently delete the data

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